At a Glance
- Tasks: Manage customer relationships and ensure top-notch service delivery for our clients.
- Company: Join ReadyTech, a leader in managed services with a focus on client success.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a chance to make a real impact in a supportive team.
- Why this job: Be the driving force behind client satisfaction and strategic account growth.
- Qualifications: Experience in payroll services and strong relationship management skills required.
The predicted salary is between 60750 - 74250 $ per year.
Ready Tech is seeking a senior professional to own end-to-end customer relationships for a portfolio of managed services customers.
You will ensure service delivery aligns with SLAs, compliance, and customer expectations, while coordinating cross-functional teams to resolve escalations and drive performance reviews.
The role focuses on risk management, renewals, and strategic account growth, partnering with implementation, product, and support teams to deliver outcomes and protect revenue.
Senior Payroll Services Lead: Client Success & Delivery employer: ReadyTech
ReadyTech is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation thrives. With a strong commitment to inclusivity and diversity, employees enjoy unique benefits such as additional leave days, hybrid work options, and access to wellness resources, all while contributing to meaningful projects that empower communities. This role not only provides the opportunity to lead a high-performing team but also to engage with significant clients in the education sector, ensuring a rewarding career path in a stable, ASX-listed company.
