At a Glance
- Tasks: Assist customers with iGUIDE platform issues and provide onboarding support.
- Company: Join Planitar, part of the innovative REA Group family in Australia.
- Benefits: Enjoy a hybrid work environment with competitive salary and growth opportunities.
- Other info: Collaborate with talented teams to enhance customer experiences.
- Why this job: Make a real difference by helping customers succeed with cutting-edge technology.
- Qualifications: Strong customer service skills and technical troubleshooting experience.
The predicted salary is between 50715 - 61985 $ per year.
Planitar, part of the REA Group family in Australia, is seeking a customer-focused technical support specialist for the i GUIDE platform.
You will assist customers with hardware and software, diagnose issues, and guide onboarding and training to ensure successful adoption.
You will troubleshoot, document findings, and contribute to knowledge bases while collaborating with Solutions Engineers and Product teams to drive better customer outcomes in a hybrid work environment.
Senior iGUIDE Technical Support Specialist in Melbourne employer: REA Group Melbourne, AUS
At REA Group Melbourne, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and collaboration. As a New Homes Editor, you will not only lead innovative content strategies but also benefit from professional growth opportunities in a supportive environment that values your contributions. With a hybrid work model and a focus on employee well-being, we offer a unique chance to make a meaningful impact in the real estate industry while enjoying a balanced lifestyle.
