REA Group Ltd. is seeking a Customer Experience Specialist to act as the front-line interface for customers, consumers and internal stakeholders. You will deliver prompt, professional and empathetic support via phone, email and web chat from a hybrid work setting.
You will collaborate with a high-performing team, balance demand across channels, and continuously look for ways to improve the customer journey. Prior experience in real estate roles is beneficial, and a growth mindset is encouraged.
Customer Experience Specialist — Hybrid & Flexible Leave in Sydney employer: REA Group Ltd.
At REA Group, we pride ourselves on being an exceptional employer, fostering a vibrant culture that prioritises high performance and care. Our commitment to employee well-being is reflected in our flexible working arrangements, generous leave options, and a strong focus on diversity and inclusion, making it a rewarding environment for personal and professional growth. Located in Melbourne, our corporate headquarters offers a dynamic workspace that encourages innovation and collaboration, ensuring that every team member can thrive and make a meaningful impact.
