At a Glance
- Tasks: Support daily operations by answering calls and assisting customers during auctions.
- Company: Join Ritchie Bros, a global leader in asset management and disposition.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Enjoy a fast-paced role where your positive attitude makes a difference.
- Why this job: Be the friendly face of our company and help customers navigate exciting auctions.
- Qualifications: Customer service experience and a knack for learning new tech are essential.
The predicted salary is between 31500 - 38500 $ per year.
- The Receptionist 1 is responsible for performing clerical tasks within an office setting to support daily operations.
The duties include answering and transferring phone calls to employees, assisting customers pre-sale, during the auction and post sales auctions.
The Receptionist will provide a wide variety of support to the customers.
Ritchie Bros. (NYSE and TSX: RBA)
Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry.
Our mission is to create compelling business solutions for the world’s builders to easily and confidently exchange equipment.
Learn more about us at
- Operate a high-volume telephone switchboard receiving customer enquiries and assist customers with their ability to use all of Ritchie Bros services.
- Ability to explain how bidding and unreserved auctions work.
- Support customers during the auction registration process for online bidding.
- Resolve issues and track interactions relating to customer accounts.
- Provide information related to past and upcoming auctions and equipment.
- Assist with post sale accounts receivable phone calls and payment processing.
- Ensure that superior customer service is always delivered to all customers.
- Provide additional administrative support as needed.
- Perform duties as assigned.
- Previous work experience where you worked in-person with customers
- Experience using computers, and able to learn to use new technology and software
- A commitment to providing fantastic customer service
- Able to work well and maintain a positive attitude in high-pressure situations
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Receptionist I employer: RB Global
As a Yard Coordinator in Townsville, you'll join a dynamic team that values safety, teamwork, and customer service. Our company fosters a supportive work culture with opportunities for professional growth, including training in forklift operation and vehicle maintenance. Enjoy the unique advantage of working in a vibrant location while contributing to the success of our operations and enhancing the value of vehicles for auction.
