Auction Operations & Customer Experience Lead in Geelong

Auction Operations & Customer Experience Lead in Geelong

Geelong Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead auction operations and enhance customer experience on sale days.
  • Company: Join Ritchie Bros., a leader in auction services, based in Geelong.
  • Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
  • Other info: On-site role with excellent career advancement potential.
  • Why this job: Be the go-to person for customers and make a real impact on their experience.
  • Qualifications: 2 years in customer service, 1 year in supervision, strong communication skills.

The predicted salary is between 47250 - 57750 $ per year.

Ritchie Bros. in Geelong, Australia seeks a Customer Service Manager to oversee auction administration and the HR needs for sale-day operations.

This role serves as the primary contact for customers, ensuring service levels meet company standards and sales objectives.

The position requires 2 years in customer service with at least 1 year in supervision, plus strong data entry, problem-solving and communication skills, and familiarity with DMV processes.

On-site role with growth opportunities.

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Auction Operations & Customer Experience Lead in Geelong employer: RB Global Inc.

Ritchie Bros. is an exceptional employer for Territory Managers in the Brisbane Area, offering a dynamic work culture that prioritises employee growth and development. With uncapped earning potential, comprehensive benefits including medical and dental coverage, and generous PTO, employees are supported both professionally and personally. The company fosters a collaborative environment where you can build meaningful customer relationships while enjoying the flexibility of working from home and on the road.

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Contact Details:

RB Global Inc. Recruitment Team

We think you need these skills to ace Auction Operations & Customer Experience Lead in Geelong

Customer Service Management
Supervisory Skills
Data Entry
Problem-Solving Skills
Communication Skills
Familiarity with DMV Processes
Attention to Detail