At a Glance
- Tasks: Dispense prescriptions and support patients with care and precision.
- Company: Award-winning natural therapies dispensary redefining alternative healthcare.
- Benefits: Competitive salary, growth opportunities, and a vibrant workspace.
- Other info: Enjoy regular team events and a values-led culture focused on community.
- Why this job: Join a passionate team making a real impact in patient-first healthcare.
- Qualifications: Experience in dispensary or customer support, strong communication skills.
The predicted salary is between 58500 - 71500 $ per year.
Rays Wellness is a multi-award-winning natural therapies dispensary redefining what alternative healthcare can look like. As a national leader in plant-based medicine and pharmacy innovation, we support patients across Australia with expert guidance, genuine care, and a commitment to raising the standard in natural therapies.
About the Role
We're looking for a proactive, detail-oriented Dispensary Technician to join our South Melbourne team and help ensure the safe, efficient, and timely delivery of prescriptions to patients. This is a key operational role supporting the full journey from script to shipment — working closely with our pharmacists and patient care team to create a seamless experience where patients feel confident, cared for, and supported at every step.
Key Responsibilities
- Dispense prescriptions and accurately input patient medical data
- Pick, pack, and prepare e-commerce orders with care and precision
- Support pharmacists with stock control, compliance checks, and administration
- Provide friendly, timely patient support by phone, email, and online
- Liaise with suppliers and external partners as needed
- Maintain accurate records and uphold regulatory requirements at all times
About You
- Experience in a dispensary, pharmacy, or customer support setting
- Strong communication and organisational skills, with a genuine attention to detail
- Confidence with digital systems and inventory platforms
- A high level of accuracy, reliability, and accountability
- Curiosity about medicinal cannabis and progressive, patient-first healthcare
What We Offer
- Competitive salary with genuine opportunity to grow
- A beautiful, purpose-designed workspace in South Melbourne
- Training across plant-based therapies and e-commerce tools
- A values-led culture that champions care, creativity, and collaboration
- Regular team events — trivia nights, team lunches, social sports, and seasonal celebrations — because we prioritise community as much as we do care
If you're looking for a role that means more, and a team that feels like more, we'd love to hear from you.
Dispensary Technician — South Melbourne employer: Rays Wellness
At RAYS Wellness, we pride ourselves on being a leading employer in the healthcare sector, offering a vibrant and inclusive work culture that prioritises professional growth and innovation. Our modern Melbourne dispensary provides a unique environment where pharmacists can engage in meaningful patient interactions while benefiting from ongoing training and a supportive leadership team. Join us to be part of a pioneering team dedicated to transforming patient care through medicinal cannabis, with genuine opportunities for career advancement as we expand nationally.
