RawTech Group is seeking a Senior Service Desk Technician to own incidents end-to-end across multiple client environments, providing advanced remote and on-site support in Sydney.
You'll mentor junior engineers, perform root-cause analysis, and drive service improvement while ensuring SLA adherence and high-quality client outcomes. This full-time role sits at International Towers, Barangaroo, Sydney.
Senior Service Desk Engineer (L2/3) - MSP, AI & Automation in Sydney employer: RawTech Group Pty Ltd
RawTech Group is an exceptional employer, offering a supportive and technically proficient environment where employees are encouraged to take ownership of their work and grow their skills. Located in the vibrant International Towers at Barangaroo, Sydney, we provide genuine career advancement opportunities, particularly in emerging fields like AI and automation, all while fostering a culture that values quality over quantity in service delivery.
