Your new company A growing Managed Service Provider requires a Level 2/3 Support Engineer for a permanent opportunity commencing ASAP, to be based at their Geelong office. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies.
Your new role
- Providing 2nd & 3rd level support for a broad range of clients.
- Handling escalations for the level 1 Helpdesk team.
- Maintaining relationships with clients.
- Performing technical support of servers, network and hardware.
- Delivering a high level of customer service.
- Installing, maintaining and expanding the IT Infrastructure for clients.
What you'll need to succeed
- Demonstrated experience of providing level 2 IT support.
- Sound knowledge of Azure, Windows Server, Exchange, Office 365, VMware / Hyper-V, Hardware and LAN / WAN Networks.
- A tertiary education in Information Technology as well as Azure, Microsoft, VMware, Palo Alto, Check Point and Cisco certifications are beneficial.
- Proven experience working for a Managed Service Provider or Consultancy.
- Current driver's license and access to a car.
What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered a great salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development.
Do not miss out!
Level 2/3 IT Support Engineer in Geelong employer: Rashi Joshi
Randstad is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Melbourne. With a focus on employee growth, you will have access to professional development opportunities while working on high-impact projects like the North East Link Tunnels. Enjoy the benefits of a supportive team environment and the chance to contribute to significant infrastructure developments that shape the community.
