Your new company You will be working for a leading Telco company based in Sydney CBD.
Position Overview
You will play a key role in the evolution of customer-facing products and platforms, with a strong focus on BSS, CRM, middleware and digital channel integration. Working on strategic initiatives including consumer product enhancements and early upgrade programs, you'll be responsible for designing enterprise-scale solutions that span digital channels, assisted service channels, CRM platforms and integration services.
Qualifications
- Previous experience as a Solution Architect within a large enterprise environment.
- Strong experience within the telecommunications industry.
- Deep understanding of Business Support Systems (BSS).
- Hands-on experience with CRM platforms, particularly Siebel CRM (highly preferred) and/or Salesforce.
- Experience designing solutions involving middleware and API management platforms, including Apigee.
- Knowledge of customer, product, billing and order management systems.
Benefits
- Attractive day rate
- Opportunity for a great career progression
- Flexible working arrangements
BSS Architect employer: Rashi Joshi
Randstad is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Melbourne. With a focus on employee growth, you will have access to professional development opportunities while working on high-impact projects like the North East Link Tunnels. Enjoy the benefits of a supportive team environment and the chance to contribute to significant infrastructure developments that shape the community.
