Your new company Having experienced significant growth over the last 18 months, this thriving manufacturing business offers a great opportunity to join their credit and claims team, working collaboratively with the AR and broader finance team. Your new role Reporting to the relevant team lead, you will be responsible for managing the customer claims process from end to end, ensuring timely and accurate handling while liaising with internal and external stakeholders.
Key Responsibilities:
- Manage and process customer and supplier claims efficiently
- Investigate and resolve discrepancies in a timely manner
- Liaise with internal teams, including operations, logistics, and finance
- Maintain accurate records and documentation
- Support continuous improvement of claims processes
- Respond to enquiries and provide high-quality customer service
What you'll need to succeed
This position will suit a highly organised and adaptable Claims Officer, keen to join a growing and fast-paced manufacturing business. This is an initial temporary assignment with the potential to become permanent for the right candidate.
If you thrive in a dynamic environment, enjoy problem-solving, and prioritise exceptional customer service, you will succeed in this friendly and collaborative team.
You will possess:
- Strong organisational skills with excellent attention to detail
- Flexibility and be able to quickly pivot priorities in a changing environment
- Comfortable working in a fast-paced environment
- Strong problem-solving skills and a proactive mindset
- Excellent communication skills
- Previous experience in a similar credit, accounts receivable or claims role
- SAP experience is preferred
What you'll get in return
- Opportunity to join a well-established manufacturing organisation
- Temp role with genuine potential for permanency
- Supportive team and a collaborative environment
- Convenient Eagle Farm location
Credit and Claims Officer in Brisbane employer: Rashi Joshi
Randstad is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Melbourne. With a focus on employee growth, you will have access to professional development opportunities while working on high-impact projects like the North East Link Tunnels. Enjoy the benefits of a supportive team environment and the chance to contribute to significant infrastructure developments that shape the community.
