Your new company Hays is partnering with a respected organisation seeking a customer-focused Front Desk Officer to join their team. This is an excellent opportunity for someone who thrives in a busy environment, enjoys being the first point of contact for visitors and stakeholders, and takes pride in delivering exceptional customer service. This is an immediate start opportunity offering full-time hours, Monday to Friday, 8:00am to 4:00pm, with a contract through to February 2027.
Your new role
As the Front Desk Officer, you will play a key role in ensuring the smooth day-to-day operation of a busy reception and administration function. You will be responsible for providing a professional front-of-house experience while supporting a range of administrative activities across the business.
Key responsibilities will include:
- Managing a busy reception area and welcoming visitors
- Answering and responding to enquiries via the engagement phone line
- Providing exceptional customer service to internal and external stakeholders
- Coordinating meeting rooms and assisting with room setup and presentation
- Managing incoming and outgoing mail and courier arrangements
- Undertaking general administration duties and data entry
- Assisting with the preparation and maintenance of business documentation
- Supporting the team with ad hoc administrative projects
- Potentially transcribing media articles and other written content
- Coordinating bookings and assisting with a range of operational support activities
- Liaising with a range of stakeholders to resolve enquiries and support business operations
What you'll need to succeed
- Previous reception, front desk or customer service experience
- Strong administrative skills with excellent attention to detail
- Proficiency across the Microsoft Office Suite
- Exceptional communication and interpersonal skills
- The ability to manage competing priorities and work independently
- A positive, adaptable and professional approach to work
- A willingness to answer phone enquiries and provide high-quality customer support
- Strong organisational skills and the ability to work in a fast-paced environment
- A current driver's licence and willingness to drive a government vehicle for occasional operational requirements
- A professional presentation and customer-first mindset
What you'll get in return
- Immediate commencement
- Contract through to February 2027
- $42 per hour plus superannuation
- Full-time hours, Monday to Friday, 8:00am to 4:00pm
- Opportunity to work within a professional and supportive team environment
- Valuable experience within a large and well-established organisation
Front Desk Officer in Adelaide employer: Rashi Joshi
Randstad is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Melbourne. With a focus on employee growth, you will have access to professional development opportunities while working on high-impact projects like the North East Link Tunnels. Enjoy the benefits of a supportive team environment and the chance to contribute to significant infrastructure developments that shape the community.
