For over 15 years, this Australian-owned business has been a trusted supplier of pumps and water equipment to farmers and regional communities nationwide. Known for practical, dependable products backed by genuine technical know-how, they pride themselves on solving real problems for their customers. Based out of their Marrickville office, they offer a welcoming, supportive workplace where your technical background and ideas are truly valued.
Your New Role
This is a great opportunity to take the reins of the technical support and service function. As the Warranty Coordinator / Service Coordinator, you'll be the go-to technical lead, diagnosing pump and equipment issues over the phone, and getting hands-on in the workshop with testing and repairs. Dealing mainly with Australian farmers and rural dealers, you'll deliver clear, practical solutions that keep operations moving.
Key Responsibilities
- Troubleshoot and diagnose pump and technical faults via phone, email, and messaging
- Manage warranty claims and service jobs from end to end
- Advise customers on suitable pump sizing, system upgrades, and installation setups
- Head out on occasional regional visits to run training sessions for distributors
- Keep job tracking, parts, and CRM records up to date
Why You'll Love It
- Attractive salary of $80k - $85k + super
- Work in a close, stable and supportive team
- Great stability within a long-standing business
- Comprehensive product training across the entire range
- Convenient Marrickville location with free onsite parking
About You
- Experience as a Service Manager, Service Coordinator, Warranty Coordinator, Warranty Manager
- Full Australian driver's licence and happy to do occasional regional travel
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
#J-18808-Ljbffr
Warranty Coordinator employer: Randstad
Join a dynamic local operator as an Accounts/Payroll Officer, where you'll thrive in a warm and collaborative culture that prioritises employee well-being and growth. With flexible work arrangements, including the option to work from home one day a week, and unique perks like a paid day off for your birthday and a monthly health grant, this company is committed to creating a rewarding workplace that values your contributions. Be part of a team that invests in your development while enjoying a friendly environment filled with good banter and regular team-building events.
