At a Glance
- Tasks: Welcome guests, manage front-desk operations, and ensure a top-tier workplace experience.
- Company: Global leader in commercial real estate and property services.
- Benefits: Consistent hours, no weekends, and high-profile corporate experience.
- Other info: Modern office location with a focus on diversity and equal opportunities.
- Why this job: Be the face of a premier corporate site and make a real impact.
- Qualifications: Experience in hospitality or customer service with strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
A global leader in commercial real estate and property services is seeking a polished, energetic Workplace Concierge to deliver premium, high-touch guest and employee experiences at a premier corporate site in Parramatta Square.
As the face of the workplace, you will play a critical role in driving engagement, managing front-of-house operations, and ensuring a seamless, top-tier environment for corporate staff, clients, and VIP guests.
Key Responsibilities
- Warmly welcome employees, clients, media, and VIPs.
- Manage front-desk reception, visitor access, temp passes, and lobby tracking systems.
- Spend time actively engaging with floor occupants, conducting daily floor walks to ensure meeting rooms, pantries, mailrooms, and workstations are immaculately maintained and fully stocked.
- Assist with meeting room and conference bookings, resolve scheduling conflicts, coordinate catering, and provide basic AV/tech support for presentations.
- Identify facility, maintenance, or security needs early. Raise work orders, manage locker allocations, direct deliveries, and collaborate with cleaning, building, and facilities management teams.
- Act as the primary point of contact for site inquiries and wayfinding, ensuring all requests are responded to within 24 hours with a personal follow-up.
About You
- Proven track record in corporate concierge, high-end hospitality, front-of-house reception, or premium customer service roles.
- Experience using guest management, visitor booking, or ticketing systems (experience with Condeco or Lobby Tracking Systems is an advantage).
- Outstanding interpersonal and written communication skills with a polished, professional presence.
- Highly organised with keen attention to detail and a hands-on approach to maintaining brand standards and seamless workplace operations.
- Able to successfully pass a Police Check prior to commencement.
Key Details & Benefits
- Based at modern offices in Parramatta Square, directly adjacent to Parramatta Station.
- Consistent corporate hours (Monday-Friday, 8:00 AM - 4:30 PM) with no weekend shifts.
- Gain high-profile corporate account experience with an industry-leading property firm.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Concierge in Sydney employer: Randstad
Join a dynamic local operator as an Accounts/Payroll Officer, where you'll thrive in a warm and collaborative culture that prioritises employee well-being and growth. With flexible work arrangements, including the option to work from home one day a week, and unique perks like a paid day off for your birthday and a monthly health grant, this company is committed to creating a rewarding workplace that values your contributions. Be part of a team that invests in your development while enjoying a friendly environment filled with good banter and regular team-building events.