At a Glance
- Tasks: Join a team processing applications and managing critical records with attention to detail.
- Company: Randstad, committed to equal opportunities and diversity.
- Benefits: Competitive pay rate, full-time hours, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in a secure operational setting.
- Why this job: Make a difference in public service while developing valuable skills.
- Qualifications: Attention to detail, IT literacy, and a strong work ethic required.
The predicted salary is between 36.9 - 45.1 $ per hour.
- APS2 Production Support Officer
- ASAP Start until April 2027
- Pay rate: $42.33ph + super
- Australian Citizenship is Mandatory requirement.
- Full time hours - 100% onsite role - NO WFH available
- Location: Melbourne CBD
About the Role
Join an essential operational environment dedicated to delivering a secure, responsive, and efficient service to the Australian public.
As a Production Support Officer (APS 2), you will play a key part in back-of-house operations, processing physical application materials and managing critical records.
You will ensure that physical files enter operational systems accurately and promptly, maintaining high standards of data integrity, confidentiality, and procedural compliance.
Key Responsibilities
In this role, duties may include some or all of the following
- Document Digitisation & Imaging: High-volume scanning of application forms, supporting identity documents, and photos (including cleaning and basic assessment of photo suitability).
- Document Separation & Triage: Manually sorting and separating application batches, triaging complex applications, and managing incorrectly categorized items (such as priority vs. routine processing).
- Quality Assurance & Verification: Performing basic data verification, image enhancements, pre-print assurance, and quality authorisations.
- Exception Handling & Mail Sorting: Managing manual exceptions, re-scanning files to improve output quality, and sorting incoming/outgoing mail.
- Records Management: Safely storing, archiving, and carrying out authorized destruction of records and accountable materials according to strict security protocols.
Work Environment
- Work Variety: Officers will be trained across a range of duties and are expected to remain adaptable and flexible to meet shifting operational demands.
- Physical
Tasks: The position involves physical components, including manual handling/lifting, walking, and standing for prolonged periods alongside repetitive scanning and administrative tasks.
Who We Are Looking For
We are seeking dependable, detail-focused individuals who bring
- Attention to Detail: Proven thoroughness and accuracy when handling sensitive paperwork and verifying data.
- IT Literacy: Practical comfort using standard hardware, software, desktop applications, and imaging systems.
- Discretion & Integrity: The ability to handle sensitive personal records with the highest level of confidentiality.
- Adaptability & Resilience: A positive approach to managing repetitive workflows with sustained focus, quickly overcoming challenges, and adapting to operational priorities.
- Personal Accountability: A strong work ethic and willingness to take ownership of individual outputs within a collaborative production team.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- qualification
- Document Digitisation & Imaging
- Document Separation & Triage
- Quality Assurance & Verification
- #J-18808-Ljbffr
APS2 Production Support Officer in Melbourne employer: Randstad
Join a dynamic local operator as an Accounts/Payroll Officer, where you'll thrive in a warm and collaborative culture that prioritises employee well-being and growth. With flexible work arrangements, including the option to work from home one day a week, and unique perks like a paid day off for your birthday and a monthly health grant, this company is committed to creating a rewarding workplace that values your contributions. Be part of a team that invests in your development while enjoying a friendly environment filled with good banter and regular team-building events.
