Randstad is proud to partner with a leading government utility organization dedicated to serving local communities across Melbourne. We are seeking an experienced Event Advisor to manage the logistics and delivery of a vital community engagement program.
Position Overview
- Pay Rate: $69 - $75 per hour + super
- Location: Hybrid | Office base with travel to various community locations
- Contract Length: Initial contract until November 2026, with potential to extend
Note: Flexibility is required to attend events outside of standard business hours when necessary.
Role Responsibilities
You will oversee the end-to-end delivery of Customer Care Days and community events at local halls. These events provide face-to-face support for customers navigating billing and account changes following the rollout of a new system.
- Event Logistics: Book venues, manage event logistics, coordinate equipment, and oversee pack-down.
- Scheduling & Data: Use the event booking system to develop schedules and analyze customer data to strategically target future event locations.
- Stakeholder Coordination: Lead pre-brief meetings and collaborate with Customer Experience teams to ensure events are fully staffed with customer consultants.
- Community Engagement: Build relationships with community networks, local councils, and Not-For-Profits (NFPs) to expand event reach.
- Reporting: Compile monthly reports on performance, customer numbers, and key themes to share insights with the broader business.
- Comms Support: Work with the wider Communications team to develop event briefs, invitations, and materials.
Key Selection Criteria
- Event Experience: Proven experience in the end-to-end planning, delivery, and evaluation of community or public sector events.
- Logistics & Budgets: Strong organizational skills with experience managing supplier relationships and project budgets.
- Communication: Empathic and inclusive communication style, with the ability to confidently brief teams and engage with a diverse public.
- Data & Reporting: Ability to interpret data trends to build strategic reports and schedules.
- Risk Management: Demonstrated ability to identify and mitigate operational, safety, and reputational risks.
- Qualifications: Tertiary qualification in Marketing, Communications, Event Management, or equivalent corporate experience. Government or utility sector experience is highly desirable.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Events Adviser in Maribyrnong employer: Randstad
Join a dynamic local operator as an Accounts/Payroll Officer, where you'll thrive in a warm and collaborative culture that prioritises employee well-being and growth. With flexible work arrangements, including the option to work from home one day a week, and unique perks like a paid day off for your birthday and a monthly health grant, this company is committed to creating a rewarding workplace that values your contributions. Be part of a team that invests in your development while enjoying a friendly environment filled with good banter and regular team-building events.
