Randstad on the Gold Coast is seeking a Head of Customer Support / Call Centre Manager for a 12-month fixed-term contract. You will lead a team of 12-15 professionals, balancing customer-centric service with operational excellence across phone and email channels.
The role offers a hybrid work arrangement (office Mon-Wed, WFH Thu-Fri) and a 35-hour week with 4 weeks annual leave, reporting to Senior Leadership and shaping customer experience strategy.
Head of Customer Support - Hybrid, 35h Week, 4 Wks Leave in Gold Coast employer: Randstad
Join a dynamic local operator as an Accounts/Payroll Officer, where you'll thrive in a warm and collaborative culture that prioritises employee well-being and growth. With flexible work arrangements, including the option to work from home one day a week, and unique perks like a paid day off for your birthday and a monthly health grant, this company is committed to creating a rewarding workplace that values your contributions. Be part of a team that invests in your development while enjoying a friendly environment filled with good banter and regular team-building events.
