At a Glance
- Tasks: Lead ICT training and change initiatives to enhance user capabilities and engagement.
- Company: Join a dynamic team at Randstad, committed to impactful digital transformation.
- Benefits: Enjoy ongoing learning, exclusive discounts, and flexible pay options.
- Other info: Brisbane-based role with a focus on diversity and equal opportunities.
- Why this job: Make a real difference by translating complex tech changes into user-friendly solutions.
- Qualifications: 5+ years in change management with strong communication and stakeholder engagement skills.
The predicted salary is between 72000 - 88000 $ per year.
Are you a collaborative and dependable change or training professional looking to make a meaningful impact?
In this dynamic role, you will drive ICT capability uplift and adoption by leading the development and delivery of training, communication, and engagement activities.
You will play a critical part in a newly established directorate, translating complex digital changes into practical, user-focused artefacts to help the organisation make smarter, data-driven decisions that improve frontline outcomes.
ICT Capability and Adoption Lead What You Will Do
- Deliver effective change management, communication approaches, and adoption strategies, ensuring ICT initiatives are supported by clear messaging and aligned with business needs.
- Design, develop, and deliver high-quality training materials, including user guides, process maps, training videos, and communication packs to enable staff capability uplift.
- Manage communication sites, such as the intranet and collaboration platforms, and lead adoption campaigns in partnership with internal communications teams to drive behavioural change.
- Evaluate adoption activities using data and feedback to design effective training programs and refine campaigns for an improved user experience.
- Ensure strong stakeholder engagement across diverse business areas, coordinating workshops, briefings, and training sessions to support readiness and embed sustainable change.
What You Need to Apply for This Role
- Substantial experience (5+ years) in similar Change Analyst and Training roles, featuring strong problem-solving and critical-thinking capability to navigate ambiguity.
- Demonstrated experience managing large transformational programs of work with significant impacts across people, processes, and technology.
- Exceptional written and verbal communication skills, with a proven ability to translate complex technical changes into clear, accessible content and high-quality documentation.
- Proven success in developing and maintaining strong relationships to engage and influence senior stakeholders, vendors, and cross-functional teams.
- Experience working within fast-paced digital transformation, ICT, or organisational change environments, ideally supported by a Prosci certification.
Randstad contractor benefits
- Access to a Udemy license for ongoing learning and continuous professional development
- Access to exclusive discounts across various platforms
- Discounts on private health funds
- 3 payruns a week
You must be a Brisbane based candidate with unlimited working rights to be considered.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
ICT Capability and Adoption Lead in Brisbane employer: Randstad
Join a dynamic local operator as an Accounts/Payroll Officer, where you'll thrive in a warm and collaborative culture that prioritises employee well-being and growth. With flexible work arrangements, including the option to work from home one day a week, and unique perks like a paid day off for your birthday and a monthly health grant, this company is committed to creating a rewarding workplace that values your contributions. Be part of a team that invests in your development while enjoying a friendly environment filled with good banter and regular team-building events.
