Randstad Pty in Melbourne is seeking a task-focused Complaints Investigation Specialist to join a growing financial services team. This role emphasizes fairness and clear reasoning to resolve consumer disputes efficiently.
You will review submissions, identify core issues, and draft determinations while applying industry codes and procedural fairness. The position starts with 100% in-office training for 6–8 weeks and then moves to hybrid work (3 days in-office, 2 days at home).
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Financial Services Complaints Investigator (Hybrid) in Melbourne employer: Randstad Pty
As a leading public sector department in Queensland, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our Project Training Officer role offers the unique opportunity to contribute to a significant digital transformation while enjoying comprehensive training resources, collaborative teamwork, and the chance to make a meaningful impact across the state. With a commitment to diversity and equal opportunities, we ensure that every team member feels valued and empowered to excel in their career.
