Job Opportunity: Branch Manager
Location: South East Suburbs, Melbourne (Fully Office-Based)
Hours: Monday to Friday, 8:45 AM – 5:00 PM (plus 1–2 Saturdays per month)
Salary: $100,000 – $105,000 + Super + Performance Bonus
Training Requirement: Must be available to attend 1 week of paid interstate training commencing November 30th.
About the Role
Are you a dynamic, high-performing leader with a proven track record in driving sales and fostering strong team cultures? We are seeking an experienced Branch Manager to lead, inspire, and grow our dedicated branch team in Melbourne’s South East suburbs.
In this fully office-based role, you will take full ownership of branch operations, driving key sales KPIs, delivering outstanding customer experience, and mentoring a team of 3 direct reports to achieve operational and revenue excellence.
Key Responsibilities
- Leadership & Team Management: Direct line management of 3 staff members. Drive engagement, conduct regular 1-on-1 coaching, support individual development plans, and foster a high-performing branch culture.
- Sales & Business Growth: Take ownership of branch acquisition goals and sales KPIs. Identify local growth opportunities and lead conversion strategies.
- Customer Excellence: Maintain exceptional service standards and handle complex customer inquiries or escalations with a first-point resolution mindset.
- Operations & Compliance: Manage daily branch operations, ensure risk and regulatory compliance standards are adhered to, and control expenses within budget parameters.
Key Requirements
- Previous Team Management Experience: Demonstrated experience leading, motivating, and developing employees is essential.
- Sales & KPI Driven: Strong track record of achieving sales KPIs and organizational targets.
- Interstate Travel Availability: Must be available to attend 1 week of interstate training starting November 30th.
- Language Skills: Mandarin fluency (spoken and written) is highly desirable
- Values & Customer Focus: Highly ethical, empathetic, and collaborative with superior communication skills and a strong commitment to quality service.
- Availability: Ability to work full-time office hours (8:45 AM – 5:00 PM, Monday–Friday) and 1–2 Saturdays per month.
What We Offer
- Competitive Salary: $100,000 – $105,000 base salary + superannuation.
- Incentive Structure: Rewarding performance bonus scheme.
- Comprehensive Training: Full training provided, including a fully funded 1-week interstate training program.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
qualification
- Must have experience leading a small team
working at
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Branch Manager in Melbourne employer: Randstad Pty
As a leading public sector department in Queensland, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our Project Training Officer role offers the unique opportunity to contribute to a significant digital transformation while enjoying comprehensive training resources, collaborative teamwork, and the chance to make a meaningful impact across the state. With a commitment to diversity and equal opportunities, we ensure that every team member feels valued and empowered to excel in their career.
