Big4Bank is seeking a Fraud and Scams Officer to join our Parramatta-based contact centre. You will monitor real-time alerts, assist customers, and take immediate actions to minimise financial loss for both the customer and the bank.
You will handle high-volume calls, manage fraud alerts from identification to resolution, and work with Risk, Legal, and Branch teams to secure accounts. The role requires strong communication and a proactive, solution-oriented mindset.
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Fraud & Scams Investigator - Hybrid, Training in Sydney employer: Randstad NV
Randstad is an exceptional employer, recognised as a Great Place to Work and a Forbes World's Best Employer, fostering a culture of collective growth and success. Located in Canberra, our team thrives in a supportive environment that prioritises employee development, offering clear career advancement pathways, competitive compensation, and unique benefits such as extra leave for service and wellness programs. Join us to be part of a close-knit, goal-oriented team that values ambition and inclusivity while making a meaningful impact in the recruitment industry.
