The Details:
- Start: ASAP
- Role Type: Contract Opportunity (Potential temp-to-perm)
- Location: Tomago (100% Fully Onsite)
- Pay Rate: $40 per hour + super
- Work Rights: Full Australian Working Rights Required
- Hours: Full Time, Monday to Friday, 9:00 AM - 5:00 PM (Flexible start times available)
Summary
The Operations Coordinator works as part of a team, using data from business systems and customer interactions to plan routes and schedule vehicles and drivers to efficiently service customer sites and maximise waste collection volumes across the market.
The Purpose
The purpose of this role is to plan and schedule vehicles and drivers to maximise waste collection volumes and service efficiency, while creating and maintaining records to ensure regulatory reporting obligations are fulfilled, business systems are kept up to date, and customers are accurately invoiced.
Key Responsibilities:
- Liaise directly with customers to schedule services, manage site access, and resolve operational issues promptly.
- Plan efficient routes and schedules to allocate vehicles and drivers, maximizing collection volumes.
- Conduct daily driver debriefs and assist with Fault and Fatigue reporting.
- Respond to customer inquiries to assist with new business and maintain service records.
- Create and maintain accurate EPA waste tracking records online and generate operational reports.
- Build strong working relationships with drivers and internal teams to ensure smooth daily operations.
Skills & Experience Required:
- Background in administration and customer service
- Experience working in a blue-collar, fleet, or transport environment is highly regarded.
- Strong verbal and written communication skills with a team-player attitude.
- Ability to prioritize and problem-solve in a dynamic, high-demand setting.
- Fault and Fatigue reporting or waste industry experience is desirable, but not essential.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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Operations Coordinator employer: Randstad NV
Randstad is an exceptional employer, recognised as a Great Place to Work and a Forbes World's Best Employer, fostering a culture of collective growth and success. Located in Canberra, our team thrives in a supportive environment that prioritises employee development, offering clear career advancement pathways, competitive compensation, and unique benefits such as extra leave for service and wellness programs. Join us to be part of a close-knit, goal-oriented team that values ambition and inclusivity while making a meaningful impact in the recruitment industry.
