At a Glance
- Tasks: Provide top-notch customer service and coordinate logistics for smooth operations.
- Company: Join Randox, a global leader in diagnostics with a commitment to health and innovation.
- Benefits: Enjoy a competitive salary, superannuation, and a supportive work environment.
- Other info: Office-based role in Parramatta with flexible hours and great career growth potential.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic team.
- Qualifications: High school English and Maths, admin experience, and proficiency in Microsoft Office.
The predicted salary is between 70000 - 75000 $ per year.
Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security, based in the UK. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment and skill of our workforce.
We have an exciting new career opportunity for a Customer Service & Logistics Co-ordinator to join our ANZ team.
Location: Office based - Suite 2/4 Charles Street, Parramatta, NSW 2150, Australia.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 40 hours per week, 9am to 5pm, Monday to Friday. However, some flexibility will be required.
Salary Offered: Base $70,000 - $75,000 per annum, plus superannuation.
What does this role involve?
- Providing a high level of customer service including monitoring and answering phone and email queries, escalating any technical issues to management and our technical support team for review.
- Supporting the ANZ Sales team, preparing customer quotes, completing market research and completion of forecasting analysis.
- Responsible for acknowledging and processing new orders on day of receipt, and coordinating logistics accurately to our customers.
- Responsible for maintaining detailed price lists and special customer requests.
- Assisting with finance admin duties as required, including invoicing, allocating payments and working with SAP / SAGE to generate reports, as well as performing credit control functions to ensure maximum recovery of outstanding payments.
- Responsible for ordering and importing of products from our UK HQ, preparing commercial invoices and customs documentation as needed.
- Responsible for maintaining local stock and storage conditions, completing necessary checks to ensure temperature control.
- Responsible for ensuring adequate levels of office and logistics supplies is maintained.
- Supporting the business manager creating and compiling daily and monthly reports, such as new business reports, and stock reports.
- Maintaining a good knowledge of Randox products.
Who can apply?
- English and Maths at high school level or equivalent.
- Experience with Microsoft packages such as Word, Excel and Outlook.
- Currently have the unrestricted right to work in Australia without visa sponsorship.
- Previous experience in an administration role.
Customer Service & Logistics Coordinator in Sydney employer: Randox Laboratories Ltd
Randox Laboratories Ltd. is an exceptional employer located in the vibrant city of Sydney, offering a supportive work culture that fosters professional growth and development. As a Sales Administrator, you'll benefit from a competitive salary, comprehensive training, and opportunities to advance your career within the clinical diagnostics field, all while being part of a dynamic team dedicated to innovation and excellence.
