At a Glance
- Tasks: Coordinate service bookings, manage documentation, and support technicians in a dynamic environment.
- Company: Join Ramsey Bros, a trusted family-owned business supporting South Australian farmers.
- Benefits: Enjoy competitive salary, ongoing training, and a supportive workplace culture.
- Other info: Great career development opportunities in a fast-paced, team-oriented environment.
- Why this job: Be the backbone of our service team and make a real difference in the community.
- Qualifications: Strong computer skills, attention to detail, and experience in service or admin roles.
The predicted salary is between 51750 - 63250 $ per year.
For 75 years, Ramsey Bros has been partnering with South Australian farmers, helping them get the most from their machinery and technology. We're a family-owned business built on trust, reliability, and genuine customer relationships - and we're proud to support local growers and the communities we're part of.
We're looking for a Service Administrator to join our Cummins team, working alongside our Service Manager to keep operations running smoothly and efficiently.
About the role
In this role, you'll be the backbone of our service department - coordinating jobs, managing documentation, and ensuring the right information gets to the right people at the right time. You'll be hands-on in supporting technicians, liaising with customers, and maintaining accuracy across our systems and processes.
Key responsibilities include:
- Coordinating service bookings and job scheduling
- Processing job cards, time entries, and work orders
- Managing warranty claims and service documentation
- Providing excellent customer service and support to both internal teams and clients
- Assisting the Service Manager with reporting and compliance requirements
About you
You're organised, tech-savvy, and thrive in a fast-paced environment where no two days are the same. You take ownership of your work, keep across the detail, and communicate clearly with your team and customers alike.
To succeed in this role, you'll have:
- Strong computer literacy and the ability to learn new systems quickly
- Excellent attention to detail and time management
- Confidence working across multiple priorities
- Experience in a service or administrative role (agriculture, automotive, or industrial background ideal)
- A positive, team-oriented attitude
Why Ramsey Bros?
At Ramsey Bros, you'll be part of a proud South Australian business that values integrity, teamwork, and innovation. We offer:
- Competitive salary and benefits
- Ongoing training and career development
- A supportive, community-minded workplace
If you're ready to join a team that's been partnering farmers since 1950, we'd love to hear from you.
Service Administrator employer: Ramsey Bros Pty
At Ramsey Bros, we pride ourselves on being more than just a workplace; we are a community that values genuine connections and hands-on experiences. As a Marketing Graduate, you'll enjoy a dynamic work culture that encourages creativity and initiative while providing ample opportunities for professional growth through mentorship and real responsibilities from day one. With the chance to travel across regional communities and engage with diverse individuals, this role offers a unique blend of practical marketing experience and the fulfilment of contributing to Australia's vital agricultural industry.
