At a Glance
- Tasks: Deliver exceptional customer service at our café and service station in a fast-paced environment.
- Company: Join a national organisation with a supportive and dynamic workplace culture.
- Benefits: Enjoy flexible scheduling, competitive pay, and opportunities for professional growth.
- Other info: Great chance to develop your skills in hospitality while working in a fun team.
- Why this job: Perfect for those who love interacting with people and thrive under pressure.
- Qualifications: Friendly attitude, reliability, and basic food prep experience preferred.
The predicted salary is between 19.8 - 24.2 $ per hour.
We are seeking an enthusiastic and customer-focused Customer Service Team Member to join our team at our service station and café in Nambucca Heads. This is a casual position that offers flexibility and the opportunity to be part of a dynamic environment. You will be based on-site at our Nambucca Heads NSW 2448 location, where you will play a vital role in delivering exceptional service to our customers. This role is perfect for individuals who thrive in fast-paced settings and enjoy interacting with a diverse range of customers.
What you'll be doing:
- Greeting customers warmly and providing friendly, efficient service at the café and service station counter
- Taking customer orders accurately and preparing food and beverages to the required standard
- Operating the point-of-sale system and processing payments securely and accurately
- Maintaining a clean and hygienic work environment, including the kitchen, café, and service areas
- Restocking supplies and ensuring shelves and displays are well-organised and appealing
- Preparing sandwiches, hot food items, and other café offerings to order with attention to quality and presentation
- Handling customer inquiries and complaints professionally and courteously
- Supporting the team during busy periods to ensure smooth operations
- Adhering to food safety and hygiene standards at all times
What we're looking for:
- Excellent customer service skills with a friendly and welcoming demeanour
- Ability to work efficiently in a fast-paced environment, particularly during peak hours
- Experience in food preparation or kitchen work, ideally in a café or hospitality setting
- Strong attention to detail and commitment to maintaining high standards of cleanliness and food safety
- Basic mathematical skills for handling cash and processing transactions
- Reliability and punctuality, with flexibility to work casual shifts as required
- Ability to work both independently and as part of a team
- Good communication skills and a positive attitude
- Desirable: Food handling certifications or previous experience in a similar role
What we offer:
We value our team members and strive to create a supportive and enjoyable workplace. As a casual team member, you will benefit from flexible scheduling that suits your availability. We offer competitive casual rates and a workplace culture that appreciates hard work and dedication. You will have the opportunity to develop your customer service and hospitality skills whilst working in a welcoming environment. We encourage open communication and support the professional growth of all our employees.
About us:
We are a national organisation operating service-station and café locations across Australia. People enjoy working here because teams deliver practical, fast-paced service together with structured training.
Customer Service Team Member – Service Station & Café in Nambucca Heads employer: Rampage Enterprises
Rampage Enterprises is an excellent employer, offering a supportive work culture at the BP Travel Centre in Marulan NSW. With full training provided for the Clean & Grounds Specialist role, employees can expect to grow their skills in a safe and welcoming environment while enjoying the benefits of working in a dynamic team that values safety and cleanliness.
