Junior Admin & Customer Service Assistant
RAM Security Locksmiths is looking for an enthusiastic and customer-focused Junior Administration & Customer Service Assistant to join our friendly team.
This is a great opportunity for someone who loves working with people, enjoys variety, and wants to learn and grow within a successful business. No locksmithing experience is required — we'll provide full training and support.
RAM Security Locksmiths is looking for an enthusiastic and customer-focused Junior Administration & Customer Service Assistant to join our friendly team.
This is a great opportunity for someone who loves working with people, enjoys variety, and wants to learn and grow within a successful business. No locksmithing experience is required — we'll provide full training and support.
What you'll be doing:
- Coordinating job allocations for our on-road service technicians
- Following up maintenance requests for valued account customers
- Processing key orders and customer requests
- Building strong relationships with customers, subcontractors, and team members
- Managing inbound phone calls and email enquiries
- Providing general administrative support across the business
- Learning industry-specific software and systems
About you:
- Friendly, reliable, and eager to learn
- Great communication and customer service skills
- Organised with strong attention to detail
- Confident using computers and willing to learn new software
- Positive attitude and enjoys being part of a team
Why join us?
- Supportive and welcoming team environment
- Training and career growth opportunities
- Job security with a respected industry leader
- Opportunity to become an important part of a successful team
About RAM Security Locksmiths
RAM Security Locksmiths is a family-owned business proudly servicing clients locally and nationally for more than 45 years. Our reputation has been built on reliability, quality workmanship, and exceptional customer service — values that continue to guide everything we do.
If you're ready to start your career in a role where you can learn, grow, and make a difference, we'd love to hear from you!
