Raft is defining the next-generation AI platform for supply chain, building a scalable, data-driven customer journey. As a Customer Success Manager, you will own the full lifecycle for a focused portfolio, driving adoption, advocacy, and strong relationships with mid-market customers.
You'll leverage data to identify risks and opportunities, collaborate with Product and Engineering, and guide customers through onboarding, health scoring, and proactive engagement using tools like Jira, HubSpot,
