At a Glance
- Tasks: Lead and support a dynamic Central Bookings team while improving booking processes.
- Company: Join Radiology Victoria, part of the Sonic Healthcare network, known for excellence.
- Benefits: Opportunity to shape operations, develop your team, and enhance patient experiences.
- Other info: Fast-paced environment with opportunities for professional growth and development.
- Why this job: Make a real impact in a growing radiology organisation with innovative technology.
- Qualifications: Experience in radiology administration and strong leadership skills required.
The predicted salary is between 72000 - 88000 $ per year.
We are looking for an experienced Central Bookings Team Leader to lead the day-to-day operations of our Central Bookings team and support its continued growth. This is a hands-on leadership role responsible for ensuring the team is appropriately resourced, supported and performing effectively, while continuously improving the way we deliver our booking service.
You will lead a small team (approx. 6 FTE) currently, with responsibility for day-to-day oversight, workforce planning, coaching and people management. As the business grows, you will also play a key role in expanding the team, planning future workforce requirements and supporting the recruitment and onboarding of new team members. You will also be responsible for developing processes, creating and maintaining SOPs, and introducing new technology and ways of working to improve efficiency and the patient experience.
Key responsibilities
- Provide day-to-day leadership and oversight of the Central Bookings team
- Manage rostering, workforce planning and leave coverage to ensure appropriate resourcing
- Plan for future workforce requirements and grow the team as the business expands
- Support recruitment, onboarding and integration of new team members
- Coach, support and develop team members to build capability and consistency
- Manage performance, attendance and other people matters within the team
- Develop, implement and maintain clear SOPs and booking processes
- Identify opportunities to improve workflows, efficiency and the patient experience
- Lead the introduction and adoption of new technologies and systems into booking workflows
- Work closely with operational and clinical stakeholders to resolve issues and improve processes
- Ensure booking practices are consistent, well documented and aligned with RVC requirements
- Support a positive, accountable and collaborative team culture
About you
You will be a confident and practical people leader who enjoys being close to the day-to-day operation of a team. You will have experience in radiology administration, bookings, or reception with a strong understanding of the importance of accuracy and customer service.
You will also bring:
- Previous experience in successfully leading or supervising a team
- Strong rostering and workforce planning skills
- A demonstrated ability to coach and develop staff
- Excellent organisational and problem-solving skills
- The ability to create clear processes, procedures and documentation
- A proactive approach to identifying and implementing improvements
- Confidence working with technology and introducing new systems or tools into existing workflows
- Strong communication and stakeholder management skills
- The ability to manage competing priorities in a fast-paced environment
- A practical, solutions-focused approach to people management
Why join Radiology Victoria?
This is an opportunity to take ownership of a key operational function within a growing radiology organisation and have a genuine impact on how our Central Bookings service operates. You will have the opportunity to shape processes, develop a team, support the continued growth of the function and lead improvements in technology and ways of working.
Radiology Victoria (RV) is part of the Sonic Healthcare network, providing high quality imaging services to both Epworth Hospital locations and the wider community. RV employ approximately 350 highly skilled Radiologists and staff, providing Angiography, Intervention, Bone Mineral Densitometry (BMD), Computed Tomography, Dental X-Ray (OPG), General X-Ray, MRI, 3D and Contrast Mammography, Nuclear Medicine and PET and Ultrasound.
About Sonic Healthcare
Sonic Healthcare is an internationally renowned healthcare provider with a demonstrated track record of medical excellence across the world. Headquartered in Sydney, Sonic has grown to become one of the world’s leading healthcare providers, specialising in pathology, radiology and primary care medical centres. Sonic’s success stems from our core belief that we exist to provide quality medical diagnostic services to medical practitioners and the patients they serve.
Sonic is the second largest diagnostic imaging provider in Australia, with more than 100 radiology centres. Our services are overseen by more than 200 specialist radiologists and nuclear physicians, many of whom have sub-specialty expertise. They are supported by our highly trained and experienced technical and clerical practice staff who are focused on providing the best service, care and clinical outcomes for doctors and their patients.
Enquire/Apply for this Position
If this sounds like the position for you, please submit your resume and cover letter via LINKEDIN by clicking on the APPLY button. Applications close on 4 November 2026.
Radiology Central Bookings Lead in Melbourne employer: Radiology Victoria
Radiology Victoria, part of the Sonic Healthcare group, offers an exceptional opportunity for a Consultant Radiologist & Clinical Director in the Eastern Suburbs. With a strong focus on clinical excellence and patient care, you will lead a high-performing multi-disciplinary team in a supportive and values-driven environment. Enjoy competitive remuneration, state-of-the-art facilities, and the chance to shape the future of radiology services within a globally recognised healthcare provider.
