At a Glance
- Tasks: Lead the Food & Beverage team to create exceptional guest experiences.
- Company: Join RACV Torquay Resort, a purpose-driven organisation in a stunning location.
- Benefits: Enjoy discounts, free parking, ongoing training, and recognition programs.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Shape your career in hospitality while helping others enjoy their best lives.
- Qualifications: Experience in a similar role and excellent communication skills required.
The predicted salary is between 51750 - 63250 $ per year.
Join the RACV Torquay Resort team! Come along to our Food & Beverage Open Day on 9 November, 11am-4pm, and explore permanent & casual opportunities with us.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
Join RACV’s Leisure team in a hands‑on leadership role where you’ll support the day‑to‑day operation of our Food & Beverage outlets while creating exceptional experiences for members, guests and visitors.
Key responsibilities will include:
- Providing hands‑on leadership and direction to Food & Beverage Attendants
- Supporting the smooth day‑to‑day operation of the outlet
- Delivering high‑quality, timely and professional service to members and guests
- Coordinating with management, kitchen, bar and events teams
- Managing customer feedback and resolving difficult situations
- Supporting staffing efficiencies, minimising wastage and completing end‑of‑day requirements
- Leading by example and maintaining high standards of service, presentation and safety
What you’ll need to be successful:
- Previous experience in a Food & Beverage Team Leader role within a 4-5 star resort or similar environment
- Demonstrated experience as a Food & Beverage Attendant
- Excellent communication and customer service skills
- The ability to lead, train and motivate a team in a busy hospitality environment
- Confidence using POS systems and managing customer feedback
- A Responsible Service of Alcohol Certificate, which can be arranged on the job
We are Offering:
- Discounts on RACV products & resorts
- Uniform + Free parking onsite
- Monthly employee reward and recognition program
- Ongoing training and career development
The RACV difference: Be part of a team who cares. Back your ambition and find a new career with RACV. You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
Application:
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Applicants will be required to complete an initial 20‑minute AI online chat interview.
Food & Beverage Team Leader in Torquay employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
