RACV is seeking a Team Leader for the Roadside Assistance Centre in Noble Park, Victoria. This permanent full-time role operates on a rotating three-week roster with early starts and weekend work, in a hybrid setup.
You'll lead teams working with AI tools and modern case management while maintaining empathetic, high‐quality member interactions. You will drive performance, coach staff, and implement continuous improvements to deliver Australia's best member experience across hours of operation
Roadside Assistance Team Lead — AI-Driven & Hybrid in Noble Park employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
