RACV is seeking a Service Desk Analyst to be the first point of contact for Technology issues, delivering frontline support to keep systems running smoothly across the business. You'll manage incidents and service requests end-to-end, escalating when required and communicating clearly with stakeholders.
Join a collaborative Technology team in Melbourne, where strong customer service, ITIL knowledge, and a proactive, team‐orientated approach will help you resolve issues quickly and maintain high
Service Desk Analyst — Frontline IT Support & Incidents in Melbourne employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
