RACV in Melbourne is seeking a Senior Performance, KPI & Governance Lead to shape how performance is measured and translated into action across the Corporate & Member Services division. You will own end-to-end KPI and scorecard frameworks and governance processes, enabling data-driven decisions at executive level.
Leading a small specialist team, you will establish reporting standards, partner with Finance, Data & Analytics, and Technology, and drive consistency across multi-channel and
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Senior KPI, Performance & Governance Leader in Melbourne employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.