At a Glance
- Tasks: Lead the evolution of RACV's mobile app, turning insights into intuitive digital experiences.
- Company: Join RACV, a leader in innovation with a supportive team culture.
- Benefits: Enjoy hybrid work, discounts on products, and ongoing professional development.
- Other info: Collaborative environment focused on accountability and continuous learning.
- Why this job: Shape the future of mobile experiences and make a real impact.
- Qualifications: 5+ years as a Product Owner with experience in mobile app development.
The predicted salary is between 72000 - 88000 $ per year.
- Competitive Salary | Attractive Employee Benefits
- About the opportunity
We're looking for a Product Owner - Mobile App to lead the next evolution of RACV's mobile experience.
Owning the vision and roadmap, you'll lead a cross-functional squad to turn customer insight, data and experimentation into intuitive digital experiences that deliver real member and business value.
From personalisation and seamless onboarding to smarter self-service, engagement and digital sales, you'll shape what we build next and continually push the mobile experience forward.
- What you'll be doing
- Own and deliver the mobile app product vision and roadmap, aligned with digital strategy, member needs and business priorities.
- Lead a cross-functional squad across Product, UX, Personalisation, Analytics, Development, Business Analysis and Testing from concept through to delivery and optimisation.
- Translate customer problems and business opportunities into clear priorities, user stories and an achievable product backlog.
- Use customer research, analytics, app store feedback and performance data to identify opportunities and guide product decisions.
- Drive improvements across key mobile experiences including onboarding, navigation, accessibility, personalisation, push notifications, self-service and digital sales.
- Partner closely with Technology to continuously improve app performance, stability, reliability and compatibility across i OS and Android.
- Apply experimentation, testing and continuous improvement to understand what works and optimise experiences based on evidence.
- Balance new features and innovation with enhancements, technical considerations and bug fixes to maximise customer and commercial value.
- Clearly communicate priorities, trade-offs, risks and product decisions to senior stakeholders and the broader business.
- Champion contemporary product-led ways of working, strengthening product capability and creating an environment focused on accountability, curiosity and continuous learning.
- Ensure privacy, security, accessibility, compliance and operational requirements are considered throughout product development.
- What you'll bring
You're an experienced digital product professional who can move confidently between strategy, customer insight and hands-on delivery.
You're comfortable setting direction while staying close to the detail, and you know how to bring diverse teams together around a clear product vision.
- You’ll also bring
- 5 years + experience as a Product Owner, leading cross-functional mobile teams from design through to delivery.
- Demonstrated experience owning product roadmaps, prioritising complex backlogs and leading agile product squads.
- Experience delivering and enhancing customer-facing mobile apps, ideally across i OS and Android.
- A strong understanding of mobile usability, performance, releases and evolving customer expectations.
- The ability to use analytics, research, experimentation and customer insight to make informed product decisions and measure impact.
- Strong commercial judgement and the ability to connect product decisions with measurable customer and business outcomes.
- Excellent stakeholder management and communication skills, with the confidence to influence and articulate decisions at senior levels.
- The ability to navigate competing priorities and make clear calls on where the team should focus.
- Experience with tools such as Jira, Confluence, Figma and digital analytics platforms.
- A relevant qualification in Business, Digital, Technology or a related discipline is desirable.
What We Offer
- Hybrid and flexible working arrangements.
- Discounts on selected RACV products and services.
- A supportive, collaborative and high-performing team culture.
- Ongoing learning and professional development.
- Why join RACV
At RACV, our values of Innovation, Accountability, Care and Team guide how we work and how we show up for each other.
We're committed to creating a safe, inclusive and high-performing environment where everyone can do their best work.
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Product Owner – Mobile Apps in Melbourne employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
