At a Glance
- Tasks: Monitor service performance and manage incidents to enhance service delivery.
- Company: Join RACV's innovative Intelematics division in Melbourne.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team environment.
- Other info: 6-month contract with opportunities for growth and collaboration.
- Why this job: Make a real difference in service operations while developing your IT skills.
- Qualifications: Experience in ITSM/Service Operations and strong data analysis skills required.
The predicted salary is between 62100 - 75900 $ per year.
RACV is seeking a Service Analyst within its Intelematics division in Melbourne. This 6-month fixed-term contract offers hybrid working between the office and home.
You will monitor service performance, manage incidents, and collaborate with Product, Engineering and Operations teams to improve service delivery for business customers.
The role requires ITSM/Service Operations experience, strong data analysis skills, and familiarity with ITIL processes.
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IT Service Operations Analyst – Hybrid in Melbourne employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
