At a Glance
- Tasks: Join RACV’s Payroll Services team to process payroll and resolve complex payroll issues.
- Company: RACV, a leader in providing innovative services with a focus on teamwork.
- Benefits: Flexible hybrid work, 50% off insurance, free roadside care, and discounts on products.
- Other info: Opportunity for career growth in a dynamic and collaborative workplace.
- Why this job: Make a real impact in payroll while enjoying a supportive and inclusive environment.
- Qualifications: 3+ years in complex payroll, strong knowledge of Australian payroll legislation, and Excel skills.
The predicted salary is between 63000 - 77000 $ per year.
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- Competitive Salary | Discounts on Selected RACV Products
About the role
Join RACV’s Payroll Services team and help deliver accurate, timely and compliant payroll outcomes across a complex organisation.
Reporting to the Payroll Operations Manager, you will process weekly and monthly payrolls, resolve complex payroll exceptions and ensure payments comply with enterprise agreements, modern awards, legislation and internal policies.
You will work across SAP Employee Central Payroll and UKG Pro WFM while supporting payroll controls, audits, remediation activities and continuous improvement initiatives.
Key responsibilities
- Process payroll activities including adjustments, back pays, bonuses, leave, terminations and reconciliations.
- Investigate discrepancies across timekeeping data, pay rules and pay codes.
- Interpret enterprise agreements, modern awards and employment policies.
- Respond to payroll enquiries and clearly explain outcomes to employees and leaders.
- Support compliance reviews, audits, system testing and payroll remediation.
- Identify and escalate payroll risks while strengthening processes and controls.
- What you’ll bring
- At least three years’ experience in a complex payroll environment.
- Strong knowledge of Australian payroll legislation, including STP Phase 2, PAYG, payroll tax and superannuation.
- Experience interpreting industrial instruments and resolving complex payroll matters.
- Strong reconciliation, investigation and Excel skills.
- Excellent attention to detail, communication and stakeholder-management capabilities.
- Experience with SAP Employee Central Payroll and UKG Pro WFM will be highly regarded.
You’ll be a proactive and collaborative payroll professional who values accuracy, confidentiality, customer service and continuous improvement.
Occasional work outside standard hours may be required to support payroll deadlines, period close and system releases.
At RACV, our Innovation, Accountability, Care and Team values shape how we work and help create an environment where everyone can be at their best.
- What’s in it for you
- Flexible, hybrid work environment
- 50% off home and car insurance
- Free RACV roadside care
- Discounts across RACV products and corporate partners
At RACV, diversity and inclusion matter.
We want our people to feel supported, valued and able to do their best work.
If you need reasonable adjustments during the recruitment process or in the role, please let us know.
Application process
Learn more atcareers. racv. com. au. Applicants must have the right to work in Australia and consent to a criminal record check. Submit your CV via the link below.
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Hybrid Complex Payroll Services Specialist in Melbourne employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
