RACV City Club | Permanent full-time Food & Beverage Supervisor
Exclusive RACV benefits, resort discounts andfree gym access at Eagle House
Salary package + penalties
Great Things Start Here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world's finest clubs. Featuring restaurants, accommodation, a fitness centre, spa, pool and conference facilities, the RACV City Club is a social, leisure and business hub designed to cater for the needs of all members.
About the Opportunity
A permanent full-time Food & Beverage Supervisor opportunity is available within the Bistro Team at RACV City Club. Reporting to the Food & Beverage Management team, this role is responsible for the day-to-day leadership and smooth operation of the Bistro, overseeing a team of Food & Beverage Attendants to ensure a consistently high standard of service for members and guests.
You will be a visible leader on the floor and a key point of contact for members and guests, working closely with internal stakeholders to deliver a welcoming and professional dining experience. This is a hands-on leadership role requiring strong organisation, time management, relationship-building and people development skills. As a leader, you will help set service standards by demonstrating a genuine passion for hospitality and a commitment to delivering exceptional service.
Key responsibilities include:
- Lead and supervise dailyFood & Beverage operationswithin the Bistro
- Oversee and support Food & Beverage Attendants to ensure service standards are consistently met
- Act as a key operational point of contact for members, guests and internal stakeholders
- Coordinate staffing, service flow and daily priorities to ensure smooth operations
- Lead by example, fostering a positive, professional and engaged team culture
- Support training, coaching and development of team members
- Ensure compliance with service standards, policies and procedures
What you'll need to be successful
- Previous experience in a Food & Beverage Supervisor role within a Bistro, restaurant or premium hospitality environment
- Experience within a 4-5 star hotel, club or resort highly regarded
- Strong communication skills with excellent attention to detail
- A confident, hands-on leadership style with a focus on team development
- Strong organisational and time management skills
- A positive attitude, strong work ethic and genuine passion for hospitality
- Flexibility to work a rotating7-day roster, including evenings and weekends
What We Offer
- Competitive salary, industry- benchmarked, plus penalties
- Generous employee benefits and discounts across RACV products and 10 resorts
- Training, development and career progression opportunities
- FREE gym access
- Genuine support from a highly experienced senior leadership team
The RACV Difference
Be part of a team that cares. Back your ambition and build a rewarding career with RACV.
Application Process
Learn more about RACV atcareers.racv.com.au.
Applicants will be required to provide evidence of theireligibility to work in Australiaand consent to a criminal record check.
If successful, next steps will be the completion of an online assessment consisting of a20-minute AI online chat interview.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Additionally, applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage.
Food & Beverage Supervisor - Bistro in Melbourne employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
