At a Glance
- Tasks: Keep our stunning resort clean and welcoming while interacting with guests.
- Company: Join RACV Royal Pines Resort, a trusted Aussie brand on the Gold Coast.
- Benefits: Enjoy competitive pay, discounts, recognition programs, and career growth opportunities.
- Other info: Flexible shifts available, perfect for students looking to earn while they learn.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: Experience in cleaning roles and great customer service skills are essential.
The predicted salary is between 58500 - 71500 $ per year.
Gold Coast | RACV Royal Pines Resort | Casual
Generous employee benefits & discounts on RACV products & resorts. Join a large trusted Australian Brand & Victoria's largest member organisation.
Great things start here. Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
The opportunity has arisen for an experienced Public Area Cleaner to join our service driven team at RACV Royal Pines Resort, Gold Coast. Working in a team, you will be responsible for maintaining a clean, hygienic and presentable public areas in a 5-star resort environment.
Your key responsibilities for the role will include:
- Physical activity working on your feet vacuuming, mopping, wiping & dusting, restocking amenities & rubbish removal
- Cleaning front of house: lobby, restrooms, pool area, lifts, public areas, restaurants & bars, conference & event spaces, gym, day spa, carpark etc.
- Cleaning back of house: hallways, offices, restrooms, change rooms, staff room etc.
- Handling chemicals & heavy lifting
- Pressure washing outdoor surfaces
- Perform duties in a safe working environment
- Interacting with guests and assisting them in a friendly, helpful and professional manner
- Working in a team or autonomously
What you'll need to be successful:
- Availability and flexibility to work overnight shifts 12pm-8am 2-3 nights week essential, along with other shifts 8am-4pm & 4pm-12am, on a weekly rotating roster, including weekdays, weekends & public holidays
- Experience in a public area cleaning role in a 4-5 star hotel/resort, or a similar environment
- General cleaning knowledge & experience using commercial cleaning equipment & machinery including floor scrubbers and vacuums, chemical handling & health and safety practices
- Clear communication and customer service skills, interacting with guests in a friendly & professional manner
- Show attention to detail, work efficiently using initiative, be proactive with a positive attitude and take pride in your work
- Good time management skills and work well in a team environment to perform duties responsibly and autonomously when required
- Actively perform physical and repetitive manual tasks, heavy lifting and working on your feet
- Excellent personal presentation
We are Offering:
- Competitive hourly rate + penalties evenings, weekends & public holidays
- Generous employee benefits & discounts on RACV products & resorts
- Employee of the month awards & recognition programs + healthy team culture
- Training, development and career progression opportunities
- Laundered uniform
- Complimentary Parking onsite
The RACV difference: Be part of a team who cares. Back your ambition and find a new career with RACV.
Public Area Cleaner - Resort in Gold Coast employer: RACV
RACV is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Melbourne CBD. With a strong focus on employee growth, you will have the opportunity to lead impactful AI and data initiatives while mentoring a talented team, all within a supportive environment that values your contributions to enhancing member and customer experiences.
