At a Glance
- Tasks: Help customers find the right automotive parts and provide top-notch service.
- Company: Join R.G.M. Maintenance, a leading Daimler Trucks Dealership in Mackay.
- Benefits: Enjoy a competitive salary, career growth, and staff discounts.
- Other info: Dynamic team environment with ongoing training and development opportunities.
- Why this job: Be the go-to person for customers and keep vehicles on the road.
- Qualifications: Experience in parts interpreting and a passion for the automotive industry.
The predicted salary is between 62100 - 75900 $ per year.
We are seeking a motivated Spare Parts Interpreter to join our dynamic team in Paget (Mackay), Queensland. This permanent, full-time role is essential for ensuring the efficient supply of automotive spare parts to our customers. The ideal candidate will play a crucial role in supporting our operations and enhancing customer satisfaction through effective communication and product knowledge.
Key responsibilities:
- Assisting retail customers with parts enquiries and providing outstanding customer service.
- Identifying and sourcing parts for a wide range of heavy vehicles and equipment.
- Managing the flow of parts to our internal workshop.
- Keeping Workshop Controllers and Service Advisors updated on parts availability and ETAs.
- Liaising with external suppliers to source parts required for repairs.
- Following up outstanding parts and keeping customers and internal teams informed.
- Processing orders, receipting and general parts administration.
- Maintaining accurate records and ensuring attention to detail across all parts transactions.
About you:
- Confident, driven and proactive, with a genuine can-do attitude.
- Interested in the mechanical and heavy-vehicle industry.
- Highly organised with excellent time-management skills.
- Customer-focused and committed to delivering great service.
- A strong communicator who enjoys working with customers, suppliers and colleagues.
- Detail-oriented with strong problem-solving skills.
- Confident using computers and working with systems and parts catalogues.
- Keen to learn, develop and build their industry knowledge.
- Able to work effectively in a fast-paced environment.
- In possession of a current driver’s licence.
Qualifications:
- Previous Parts Interpreting experience.
- Automotive, truck, commercial vehicle or related industry knowledge.
- Strong customer service and sales skills.
- Excellent communication and relationship-building abilities.
- Strong attention to detail.
- Sound computer and administration skills.
- Ability to multitask and prioritise effectively.
- Mechanical aptitude or passion for vehicles.
Why Join Truckline?
- Permanent full-time opportunity.
- Competitive salary package.
- Branch incentive program.
- Career progression opportunities.
- Ongoing training and development.
- Supportive team environment.
- Staff discounts across the Bapcor Group.
Ready to join a team that keeps Australia moving?
Spare Parts Interpreter employer: R.G.M. Maintenance Pty
R.G.M. Maintenance Pty in Mackay offers a vibrant work culture where teamwork and customer satisfaction are at the forefront. As a Spare Parts Interpreter, you'll benefit from a competitive salary, career progression opportunities, and ongoing training within a supportive environment that values your contributions. Join us to be part of an industry-leading organisation dedicated to keeping Australia's transport sector moving.
