At a Glance
- Tasks: Welcome guests and assist with check-ins, check-outs, and local recommendations.
- Company: Join the friendly team at Quest Woolooware Bay, a leading hotel in the area.
- Benefits: Enjoy flexible casual shifts and opportunities for growth in a supportive environment.
- Other info: Flexible hours across a 7-day roster, perfect for students!
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Passion for customer service and good communication skills; training provided.
The predicted salary is between 19.8 - 24.2 $ per hour.
Quest Woolooware Bay is a newly designed 71-room property in the sought-after Woolooware Bay precinct, neighbouring the Cronulla Sharks Rugby League Team and Bay Central, Sutherland Shire’s newest Shopping Centre. Since opening, Quest Woolooware Bay has quickly become a customer service leader within the Quest network. We are now looking for Casual Guest Service Agents to join our Front Office team and help deliver the effortless guest experiences we are known for.
The Role
As a Guest Service Agent, you will be the face of our hotel. Your responsibilities will include:
- Delivering a warm and professional welcome to every guest
- Assisting with check-ins, check-outs and reservations
- Handling guest enquiries and providing local knowledge and recommendations
- Supporting our housekeeping and management teams with smooth day-to-day operations
- Promoting hotel services and ensuring every guest enjoys a seamless stay
Shifts will include weekdays, weekends, evenings and public holidays, offering flexible hours across a 7-day roster.
The Ideal Candidate
We’re looking for people who:
- Have a genuine passion for customer service
- Are confident communicators with a friendly, professional manner
- Are well-presented and reliable
- Thrive in a team environment and can also work independently
- Are flexible with working hours, including weekends and public holidays
Previous hospitality or customer service experience is highly regarded, but not essential — we’ll provide full training to the right candidate.
Why Join Us?
At Quest, we believe everyone deserves a place to be themselves. We go further to create the moments that matter — for our guests, and for our team. As part of the Quest Woolooware Bay family, you will enjoy:
- A supportive, locally owned, and operated team environment
- Flexible casual shifts to suit your lifestyle
- Opportunities to learn and grow within Australia’s largest apartment hotel network
- The chance to be part of a property fast becoming the preferred choice for corporate, leisure and sporting travellers in the Shire
Guest Service Agent in Sydney employer: Quest Apartment Hotels
Quest Melbourne Airport is an exceptional employer that offers a unique opportunity for growth and leadership in the hospitality industry. With onsite accommodation provided, a supportive team environment, and clear pathways to advance into management roles, employees can thrive both personally and professionally. The prime location near Melbourne Airport adds to the appeal, making it an ideal workplace for those seeking a rewarding career in a dynamic setting.
