At a Glance
- Tasks: Lead gaming operations, drive revenue, and ensure compliance while creating great guest experiences.
- Company: Join Australian Venue Co., a diverse and inclusive hospitality leader.
- Benefits: Competitive salary, discounts across 260+ venues, and career development opportunities.
- Other info: Access to tailored career pathways and a supportive team culture.
- Why this job: Take ownership of gaming operations and make a real impact in a vibrant environment.
- Qualifications: Experience in gaming management and strong leadership skills required.
The predicted salary is between 62100 - 75900 $ per year.
Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Queensland. We currently have opportunities at Airlie Beach Hotel and Reef Gateway.
As Gaming Manager, you will take ownership of gaming operations within the venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences, and consistently high compliance standards.
What’s on offer?
- Competitive salary + Super
- Discounts across 260+ venues in Australia and New Zealand
- Genuine investment in your development and career progression
- The opportunity to take ownership of gaming operations within an established venue
- Support from experienced venue and operational leadership teams
About the role
As Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue. Your responsibilities will include:
- Leading daily gaming operations and maintaining a strong floor presence
- Driving gaming revenue, performance and agreed KPIs
- Reviewing results and identifying opportunities to improve performance
- Supporting gaming promotions and customer engagement initiatives
- Ensuring compliance with Queensland gaming legislation and responsible gambling requirements
- Maintaining harm-minimisation and self-exclusion procedures
- Managing operational audits, cash controls and reporting
- Recruiting, training, coaching and developing gaming team members
- Working closely with the Venue Manager and broader leadership team
- Delivering a welcoming and responsible experience for every guest
About you
You’ll ideally bring:
- Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member
- Strong commercial understanding of gaming performance and KPIs
- Sound knowledge of Queensland gaming compliance and responsible gambling requirements
- Proven ability to lead, coach and develop a team
- Strong communication, organisation and customer-service skills
- A hands-on leadership style
- Flexibility to work peak trading periods, including evenings and weekends
- Current Queensland RSA and RSG certificates
- Current RMLV and Approved Manager approval, or willingness to obtain them
- A current Gaming Nominee licence, or eligibility and willingness to obtain it
- Customer Liaison Officer experience is desirable but not essential
If you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.
Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome. Make your career one to remember at Aus Venue Co. The work you do will directly impact every one of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers’ expectations.
Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.
Turn your hospo job into a rewarding career whether you’re already in a hospitality management role or you’re ready for career progression into management, you can take the next step with Australian Venue Co. We’re passionate about training & developing our team members and providing internal career advancement opportunities.
At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry. If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.
Gaming Manager employer: Queensland Venue Co. PTY LTD
Australian Venue Co. offers an exciting opportunity for a Duty Manager at Fitzy’s Waterford, where you can thrive in a vibrant work culture that values teamwork and guest satisfaction. With a focus on employee growth, you'll receive ongoing training and support to enhance your leadership skills while enjoying the benefits of working in a dynamic environment that features live entertainment and a diverse clientele. Join us in creating memorable experiences for our guests in a recently renovated local pub that truly feels like home.
Contact Details:
Queensland Venue Co. PTY LTD Recruitment Team
