Queensland Parliament is seeking an experienced Service Desk Coordinator to lead ICT operations, mentor staff and deliver client-focused technology services from Brisbane. You’ll coordinate day-to-day Service Desk activity, oversee L1/L2 support and incident management, and drive continual service improvements to enhance the client experience.
You will manage rosters, coach staff, and report on service performance while maintaining strong stakeholder engagement and ensuring high-quality, timely
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Service Desk Lead – ICT Support & Mentorship in Brisbane employer: Queensland Parliament
At Queensland Parliament, we pride ourselves on being an exceptional employer that fosters a collaborative and high-performing work culture. As an Inquiry Secretary, you'll not only engage in meaningful work that impacts public policy but also benefit from strong leadership support, mentoring opportunities, and a commitment to employee wellbeing. Join us in a dynamic environment where your contributions are valued, and you can grow your career while making a difference in democracy.
