Queensland Law Society (QLS) is the professional body for legal practitioners, representing more than 14,000 members state-wide. We lead the Solicitors of Queensland with our purpose of Good Law - Good Lawyers - Public Good.
About the role
QLS has a full-time, permanent opportunity for a Records and Member Services Advisor to join the Records and Member Services team. This role involves delivering high-quality service to legal practitioners, community members, and other stakeholders regarding practising requirements and member services.
Key duties of the role
- Deliver exceptional customer service and provide initial support for phone and email inquiries.
- Maintain and update membership records to ensure accuracy and compliance with the Records Act.
- Handle calls on the Referral Line and assist members of the public seeking a solicitor.
Ideally you will have the following
- Previous experience in a similar administration role and or call enter/customerservicerole.
- Computer proficiency, the ability to use a range of application software packages, particularly databases, spreadsheets and word processing.
- Demonstrated ability to collaboratetasks and deadlines.
By joining QLS you will assist to build a society that genuinely cares about its members, people and Queensland law.
- Our purpose is to be an authoritative voice, to help members succeed, to connect with the profession and respect, protect and promote human rights in line with our vision.
- Our workforce is diverse, inclusive and equal; and is representative of our members.
- We are committedto leading change through our people.
- Employeeshave flexibility within a social and collaborative environment.
Please note
- That we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
- You must be an Australian citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
- This position may require the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.
For more information about the role, including obtaining a copy of the position description, please email People and Capability on******@qls.com.au.
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Records and Member Services Advisor in Brisbane employer: Queensland Law Society
The Queensland Law Society (QLS) is an exceptional employer, offering a dynamic work environment that fosters professional growth and innovation in legal education. With a commitment to diversity and inclusion, QLS provides its employees with flexible working arrangements and the opportunity to lead impactful educational initiatives that shape the future of the legal profession in Queensland. Joining QLS means being part of a supportive community dedicated to advancing the careers of legal practitioners while promoting human rights and public good.
