Queensland Law Society (QLS) is the professional body for legal practitioners, representing more than 14,000 members state-wide. We lead the Solicitors of Queensland with our purpose of Good Law - Good Lawyers - Public Good.
About the role
QLS has a full-time, permanent opportunity for a Records and Member Services Advisor to join the Records and Member Services team. This role involves delivering high-quality service to legal practitioners, community members, and other stakeholders regarding practising requirements and member services.
Key duties of the role
- Deliver exceptional customer service and provide initial support for phone and email inquiries.
- Maintain and update membership records to ensure accuracy and compliance with the Records Act.
- Handle calls on the Referral Line and assist members of the public seeking a solicitor.
Ideally you will have the following
- Previous experience in a similar administration role and or call enter/customerservicerole.
- Computer proficiency, the ability to use a range of application software packages, particularly databases, spreadsheets and word processing.
- Demonstrated ability to collaboratetasks and deadlines.
By joining QLS you will assist to build a society that genuinely cares about its members, people and Queensland law.
- Our purpose is to be an authoritative voice, to help members succeed, to connect with the profession and respect, protect and promote human rights in line with our vision.
- Our workforce is diverse, inclusive and equal; and is representative of our members.
- We are committedto leading change through our people.
- Employeeshave flexibility within a social and collaborative environment.
Please note
- That we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
- You must be an Australian citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
- This position may require the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.
For more information about the role, including obtaining a copy of the position description, please email People and Capability on******@qls.com.au.
#J-18808-Ljbffr
Records and Member Services Advisor in Brisbane employer: Queensland Law Society Incorporated
At Queensland Law Society, we pride ourselves on being an exceptional employer that champions work-life balance and professional growth. As a Senior In-House Solicitor (Licensing), you'll enjoy flexible working arrangements within a collaborative team that values diversity and inclusion, while engaging in meaningful legal work that directly impacts the community and the legal profession. Join us to experience a supportive culture where your expertise is valued and your contributions make a real difference.
Contact Details:
Queensland Law Society Incorporated Recruitment Team
