At a Glance
- Tasks: Lead and support a team in delivering top-notch administrative services.
- Company: Join the Office of Industrial Relations, making a difference in Queensland's workers' compensation scheme.
- Benefits: Opportunity to shape team culture and drive positive change.
- Other info: Ideal for those passionate about improving processes and empowering others.
- Why this job: Be a key player in enhancing service delivery and supporting team growth.
- Qualifications: Proven leadership experience and ability to manage change effectively.
The predicted salary is between 135000 - 165000 $ per year.
The Office of Industrial Relations is looking for an experienced and confident Team Leader, Tribunal Services to lead a team providing administrative support to the Medical Assessment Tribunal within Queensland's workers' compensation scheme.
This is an opportunity for a strong people leader who can develop individuals, build culture, drive outcomes, bring fresh perspective and support teams through change.
- As Team Leader, You Will
- Lead, coach and support a small team, creating a culture of accountability, collaboration and high performance.
- Provide clear direction, manage performance and build the capability of team members.
- Lead the team through organisational and structural change, providing stability, clarity and support.
- Identify opportunities to improve processes, quality and customer outcomes, and lead projects
- Ensure administrative services are delivered consistently, professionally and in accordance with relevant legislation, policies and procedures.
- Provide sound analysis, advice and information to the Manager, Tribunal Services and Workers' Compensation Regulatory Services leadership team.
- Build strong relationships with internal and external stakeholders and communicate with influence.
- Promote a positive workplace culture where people feel supported, accountable and empowered to contribute.
- Lead by example, demonstrating integrity, resilience and the confidence to constructively challenge when required.
What We're Looking For
- Has demonstrated experience leading and developing people.
- Can lead effectively through change and bring people with you.
- Is confident managing performance and coaching for outcomes.
- Brings new ideas and can confidently advocate for improved ways of working.
- Builds strong relationships and communicates collaboratively and effectively with a range of stakeholders.
- Demonstrates resilience, judgement and personal integrity.
Experience in workers' compensation, tribunals, courts, regulatory environments or similar complex service environments will be highly regarded.
Experience leading projects or business improvement initiatives will also be valued.
Most importantly, we're looking for someone who can step into leadership, build trust and help shape the future direction of the team.
This role provides an opportunity to contribute to that purpose while playing an important role in strengthening team capability, improving service delivery and supporting positive organisational change.
If you're an experienced leader who enjoys improving the way things are done, supporting people to perform at their best and isn't afraid to respectfully challenge the status quo, we'd like to hear from you.
- Job Ad Reference: QLD/701103/26
- Occupational group Management
- #J-18808-Ljbffr
Team Leader employer: Queensland Government
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