At a Glance
- Tasks: Support and coordinate delivery of IM/ICT projects, ensuring customer needs are met.
- Company: Join Queensland Health, a supportive and inclusive workplace prioritising employee wellbeing.
- Benefits: Competitive salary, generous leave entitlements, and 12.75% superannuation.
- Other info: Access to professional development and over 300 career pathways for growth.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in customer service and project coordination; strong communication skills required.
The predicted salary is between 76500 - 93500 $ per year.
As the Project Officer, you will support and coordinate the delivery of specialised small to medium IM/ICT work packages, ensuring solutions are responsive to customer needs and sustainable within an enterprise environment. You will contribute to the successful delivery of projects by applying Queensland Health's project management methodologies and best practice guidelines, developing and maintaining project documentation, and monitoring progress against agreed milestones and objectives. You will support risk and issue management activities, assist in the development and quality assurance of project deliverables, and ensure compliance with relevant policies, strategies and architectural standards. Working closely with internal and external stakeholders, you will foster effective communication, manage expectations and maintain productive relationships, while coordinating project reporting and artefacts through approved Queensland Health project management tools, processes and methodologies.
We are searching for someone who has:
- Demonstrated experience in the delivery of high quality customer service in a large complex environment
- Proven high level oral and written communication skills and a high-level ability to apply contemporary leadership principles to develop and maintain effective relationships within both the project team and external stakeholders
- Proven experience and high level knowledge to design and coordinate small to medium scale projects, including the planning, scheduling and tracking of project activities and deliverables, utilising available project management tools and methodologies
- Demonstrated analytical, conceptual and problem solving skills and an ability to work unsupervised whilst coordinating multiple tasks within agreed priorities, timeframes and accountabilities
- Demonstrated ability or the ability to quickly learn ServiceNow and ITIL Service Management processes (primarily incident / problem / change / config management)
- Proven experience in the use of computers and software packages (eg MS Office, Visio, MS Project)
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:
- Competitive salaries
- 12.75% superannuation
- 17.5% leave loading
- Employee wellbeing
- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
- Professional development
- Career progression with more than 300 diverse career pathways and career support to take you further!
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply? For further information on how to apply please review the attached Role Description.
Project Officer in Sharon employer: Queensland Government
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