At a Glance
- Tasks: Support court users by connecting them with essential services and managing complex cases.
- Company: Join a dedicated team making a difference in the community through the Court Link program.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and collaboration with various stakeholders.
- Why this job: Be part of a meaningful program that helps individuals navigate their challenges.
- Qualifications: Experience in case management and strong communication skills are essential.
The predicted salary is between 49500 - 60500 $ per year.
In this role you will have the opportunity to be an integral part of the court-based program Court Link, based in Rockhampton.
Court Link is an integrated court assessment, referral, and support program.
Court Link assists participants by connecting them with treatment and support services to address housing, employment, drug and alcohol, health, and other social needs.
Your Key Responsibilities
- Provide information and advice to court users and stakeholders about all programs and supports available through Specialist Courts, Referral and Support Services.
- Manage a case load of participants with complex and multiple needs in line with program and organisational standards with oversight from the Team Leader.
- Assess the risk and needs of participants and develop case management plans, including intervention strategies to ensure participants engage with appropriate support and treatment services with oversight from the Team Leader
- Develop and maintain effective relationships with stakeholders, including government and non-government organisations to initiate, negotiate and facilitate linkages and access for participants to a range of appropriate services in line with program requirements.
- Apply sound practice, judgment and decision making to manage a caseload, ensuring that participant activities are consistent with evidence-based practice, with oversight from the Team Leader.
- Provide verbal and written advice, including the preparation of accurate progress and final reports in a timely manner to the court to assist with bail and sentencing decisions.
- Provide court advisory services to inform the court of participant involvement, progress, and outcomes on the program.
- Liaise, consult, and negotiate with the judiciary, legal profession, and court staff in relation to the management of participants within the program and provide advice regarding the availability of appropriate services and programs.
- Recommend decisions about the appropriateness of brokerage funding expenditure and appropriate use of resources for participants.
- Maintain accurate records in a computerised database to support program delivery and effective monitoring.
Senior Case Manager in Rockhampton employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
