Program Delivery Officer Level 2, Queensland Corrective Services in Rockhampton

The primary accountabilities of the Program Delivery Officer Level 2 include:

• Participate in planning activities to ensure offenders have timely access to appropriate programs and interventions.
• Administer appropriate assessments to offenders and prepare offenders for offender intervention programs.
• Ensure offender program activities are consistent with evidence-based practice and deliver offender intervention programs in accordance with operational plans.
• Monitor progress of offenders during programs and related activities and report on progress.
• Comply with program management procedures, standards and guidelines.
• Identify and respond appropriately to risks arising from offender assessment and management.
• Maintain own level of knowledge of contemporary offender programs research and practices, and legislation, policy and procedures in relation to offender management.
• Participate in case management activities as required for offenders assessed as requiring program participation.
• Provide timely information to relevant sites in relation to each offender's participation in programs for case management.
• Monitor offender management files and programs to ensure continuity and consistency, ensuring records and information data for the Integrated Offender Management system (IOMS) and the Offender Programs Assessment Service (OPAS) are accurate and current.
• Ensure maintenance, accuracy and appropriateness of records and intervention reports for appropriate authorities.
• Maintain program data, analyse assessment results and record information.
• Provide advice to relevant officers regarding offender program suitability and/or other intervention activities.
• Contribute to case management and sentence management activities for offenders.
• Support, coach and develop staff to effectively conduct their duties and identify opportunities for supporting colleagues in the effective delivery of programs.
• Completion of Agency Supervisor and program facilitator training.
• Provide supervision in accordance with Accountability Standards and QCS supervision model/approach.
• Ensure the timely provision of program impact reports and advice to courts, parole boards and other agencies regarding offenders.
• Promote value of offender programs through effective collaboration with internal and external professional networks.
• Develop productive relationships with service providers and the community generally to enhance the community's regard for offender programs.
• Ensure the safety and security of self and others and the security and confidentiality of QCS property and information.

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.