At a Glance
- Tasks: Assist customers in person, by phone, and email while maintaining accurate records.
- Company: Join QBCC, a vital part of the Queensland Government.
- Benefits: Gain valuable experience in customer service with a supportive team.
- Other info: Opportunity to grow within a government role and support local residents.
- Why this job: Make a difference in your community while developing your communication skills.
- Qualifications: Strong communication skills and a customer-first mindset are essential.
QBCC, part of the Queensland Government, seeks a Customer Service Officer in Rockhampton to assist customers in person, by phone and email, and to explain information clearly.
The role involves data entry and keeping records up to date, with a customer-first approach and attention to detail.
Successful candidates will bring excellent communication, patience in challenging conversations, and the ability to direct enquiries to the right staff for resolution while supporting the community.
Customer Experience Specialist – Regulatory Support (Office) in Rockhampton employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
