At a Glance
- Tasks: Support operations and deliver frontline customer service in a dynamic team.
- Company: Join a purpose-driven organisation focused on connecting communities in Queensland.
- Benefits: Enjoy a healthy work-life balance and opportunities for career growth.
- Other info: Inclusive workplace culture with ongoing support for your professional development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 62100 - 75900 $ per year.
We're looking for a dedicated and proactive Operations Support Officer (AO3) in Bundamba to help deliver our vision of connected communities in a thriving, sustainable Queensland.
We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders.
Every day is different and so are our teams.
We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.
Some of your responsibilities will include:- Working as part of a small team and liaising with a range of stakeholders to ensure the efficient operations of the unit.- Delivering frontline customer service including investigating complaints and providing information and advice to customers and stakeholders.- Administering the School Transport Assistance Scheme (STAS) and various passenger transport products.- Assisting with performance monitoring of service contracts and accreditations.- Maintaining your knowledge and understanding of procedural and legislative guidelines.
Recommended applicants will be subject to pre-employment checks before an offer of appointment.
Applicants are required to follow the application instructions outlined in the role description under How to Apply, including submission of a CV and responses to the selection questions.
Applications to remain current for 12 months
Job Ad Reference: QLD/702118/26Closing Date: Wednesday, 07 October 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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Operations Support Officer employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
