TMR are seeking a dedicated permanent AO4 Operations Officer in Ipswich to help deliver our vision of Connected communities in a sustainable, thriving, and inclusive Queensland. We are looking for someone who makes insightful decisions, drives accountability and outcomes and demonstrates sound governance.
Some of your responsibilities will include:
- Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints and assisting with the preparation of material for ministerials and other correspondence.
- Providing advice to industry and stakeholders on legislation, policy and operational delivery.
- Monitoring data systems, including the School Transport Information Management System, to ensure accountability and sound governance.
- Coordinating, administering and supervising specialised school transport and the school transport assistance scheme. (STAS)
- Assessing and processing regulatory matters relating to Driver Authorisation and Operator Accreditation in accordance with legislation, policy and delegated authority.
- Assisting with monitoring performance under service contracts with a particular emphasis on compliance and operational delivery.
Operations Officer, Transport and Main Roads • Ipswich, Australia
Closing Date: Friday, 6 November 2026
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Operations Officer, Transport And Main Roads employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
