At a Glance
- Tasks: Manage complex customer matters and provide technical support for investigations.
- Company: Next Payments, a leading firm in Melbourne with a focus on customer service.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for growth and impact.
- Why this job: Make a real difference by resolving critical customer issues and supporting legal processes.
- Qualifications: Experience in customer liaison and strong case-management skills required.
The predicted salary is between 50715 - 61985 $ per year.
Next Payments in Melbourne seeks a Senior Customer Liaison Specialist to manage complex customer matters involving vehicle faults, accidents and regulatory issues.
You will provide specialist technical and case-management support to the Customer Liaison team and Ford Legal, coordinating investigations and legal inputs.
You will exercise independent judgement on high-risk matters, prepare technical summaries, and support tribunals and government inquiries.
Senior Customer Liaison: Investigations & Legal Support in Melbourne employer: Queensland Government
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